Read Profile Genric for Billing Profile from Android

By Test@123, 8 March, 2024
Forums
Gurux DLMS for Android

We need to read Profile Generic for Billing Profile.We can able to read "Nameplate Profile". But while reading "Billing Profile" we are getting " Access Error : Device reports a unavailable object" Error. Obis code is correct compared in DLMSDirector.And also having multiple rows for Billing Profile in DLMSDirector. Can you please help me?

Kurumi

7 months 1 week ago

Hi,

Some meters support only specific ways to read profile generic.

Try to select Billing Profile in GXDLMSDirector. Then select read last 0 days.
If it works you need to use ReadByRange method.
If it doesn't work select "Read 1" and "Count 1". If it works then you need to use ReadByEntry method. If that is not working select "All". Now you need to read all the data.

BR,
Mikko

Test@123

7 months 1 week ago

Yes. We already using readRowsByRange() only. Then only getting this issue. In Same DLMSDIrector is working fine

var obj = GXDLMSProfileGeneric("1.0.98.1.0.255")
val start = Calendar.getInstance()
start[2019, 11] = 19
val end = Calendar.getInstance()
end[2019, 11] = 19
readObject(obj, 3)
readRowsByRange(obj, start.time, end.time)

Kurumi

7 months 1 week ago

Hi,

Check the start and end dates. Set minutes and seconds to zero. I belive that will solve your problems.

BR,
Mikko

Test@123

7 months 1 week ago

We are sending the following date time format. But getting same error.

Tue Nov 19 05:30:00 GMT+05:30 2019

Kurumi

7 months 1 week ago

Hi,

You try to read values from the year 2019. Some meters return an error if there are now rows. Try to read the last day.

BR,
Mikko

Test@123

7 months 1 week ago

Hi

My Meters current Date is Fri Nov 22 00:00:00 GMT+05:30 2019
So i am reading from Fri Nov 22 00:00:00 GMT+05:30 2019 to
Fri Nov 22 00:00:00 GMT+05:30 2019.
But i am getting Access Error : Device reports a unavailable object.

also tried Thu Nov 21 00:00:00 GMT+05:30 2019.
This date also. But getting same error.

Thanks for advance.

Kurumi

7 months 1 week ago

Hi,

Can you read anything else, e.g. capture objects, from this profile generic object?
Check that your logical name is the same as with GXDLMSDirector. Check also that you are using the same authentication level.

BR,
Mikko

Test@123

7 months 1 week ago

HI,

Yes. We are able to read "Name plate & Daily Load Profile".But can't able to read " Billing & Block Load Profile"

Kurumi

7 months 1 week ago

Hi,

I believe that you need to ask if there are meter firmware updates available from the meter vendor.

BR,
Mikko

Test@123

7 months ago

Hi,
Firmware has been updated. But we are getting the same issue "Access Error : Device reports a unavailable object" for Billing Profile

Kurumi

6 months 3 weeks ago

Hi,

The device reports an unavailable object error which means that the Billing Profile is not available in this association view. You have to check in the meter's documentation which association view the billing profile can be found.

BR,
Mikko